Last Updated: 07/07/2025
Business Name: The Passion Fashion (TPF)
Website: www.thepassionfashion.com
Contact: support@thepassionfashion.com | thepassionfashion7@gmail.com
1. Order Processing & Dispatch
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All orders are processed within 1 business day after payment confirmation.
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We operate and dispatch only on working days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Timeline
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Estimated delivery time: 5–7 business days (PAN India).
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Delays may occur due to unforeseen issues with courier partners, weather conditions, or remote locations.
3. Shipping Partners
We work with trusted logistics providers like Delhivery and Bluedart to ensure safe and timely deliveries.
4. Order Tracking
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Tracking details are shared via email and SMS once the order is shipped.
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Customers can track their orders through the provided link or contact our support team if tracking is delayed or unavailable.
5. Delivery Attempts & Unavailability
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Our courier partners will attempt delivery twice. If the customer is unavailable, the order may be returned to the origin.
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In such cases, re-shipping charges (if applicable) will be borne by the customer.
6. Shipping Charges
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We offer free shipping across India.
7. Delivery Support
For any issues with your delivery (delays, failed attempts, lost shipment), please contact us: